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Paka AI's New Call Summary Service: A Valuable Tool for Businesses of All Sizes

Updated: Sep 23, 2023

Paka AI is excited to announce the launch of our new call summary service! This service will automatically generate a summary of the call between a human representative of the business and the customer who called. The summary will be displayed at the end of the transcript of the customer's conversation with the bot on the call history page.


This new service is designed to help businesses improve their customer service and efficiency. By having a summary of the call readily available, businesses can quickly review what was discussed and take any necessary action. This can help to resolve customer issues more quickly and efficiently, and it can also help to identify areas where customer service can be improved.


The call summary service is also designed to help businesses track their customer interactions over time. By having a record of all customer calls, businesses can identify trends and patterns in customer behavior. This information can then be used to improve business operations and marketing strategies.


Here are some of the benefits of using Paka AI's new call summary service:


  • Improve customer service: By having a summary of the call readily available, businesses can quickly review what was discussed and take any necessary action. This can help to resolve customer issues more quickly and efficiently.

  • Increase efficiency: By automating the call summary process, businesses can save time and resources. This allows them to focus on other important tasks, such as growing their business.


  • Identify areas for improvement: By tracking customer interactions over time, businesses can identify trends and patterns in customer behavior. This information can then be used to improve business operations and marketing strategies.


The call summary service is a valuable new feature for businesses of all sizes. By using this service, businesses can improve their customer service, efficiency, and marketing strategies.


Sign up for Paka AI today and experience the benefits of our new call summary service firsthand.

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